Frequently Asked Questions

Most repairs are completed within 30–60 minutes. More complex repairs like water damage or motherboard issues may take 24–48 hours. We'll always give you an accurate time estimate before starting any work.

Yes. Most screen, battery, and charging port repairs can be completed the same day. Walk in or request a quote online.

No appointment is necessary. Walk-ins are always welcome. You can also request a quote through our form to save time. We serve customers on a first-come, first-served basis.

Yes. For most repairs (screen, battery, charging port), you can wait in-store. We'll give you an estimated time when you drop off.

Prices depend on your device model and type of screen (e.g. standard vs OLED). We offer a free diagnosis and will give you a clear quote before any work begins.

Yes. We provide a free diagnosis so you know exactly what’s wrong and what it will cost before committing to a repair.

No. If we're unable to fix your device, you don't pay for the repair. We only charge when a repair is successfully completed.

Contact us with a written quote from a local competitor for the same repair and device, and we’ll consider matching it where possible.

Yes. All our repairs come with a warranty on parts and labor. See below for coverage and duration.

The warranty covers defects in parts and workmanship related to the repair we performed. If you experience issues due to our repair, we'll fix it at no additional cost.

We offer a 90-day warranty on parts and labor for our repairs. Bring your device back within that period if you have any issues related to our work.

Yes. We assess water damage and perform component-level repair when possible. Success depends on how quickly the device was brought in and the extent of damage. We'll give you an honest assessment and quote.

We can diagnose and repair many motherboard-related issues. Bring your device in for a free assessment; we'll explain what's possible and the cost.

Yes. We diagnose no-power issues (battery, charging port, board). We'll identify the cause and give you a quote before any repair.

We repair many tablets and some smartwatches (e.g. screen, battery). Contact us or bring your device for a free diagnosis to see if we can help.

For most hardware repairs (screen, battery, charging port), your data stays on the device. For some software or board-level repairs we may need to discuss data implications—we'll always explain before proceeding.

We recommend backing up your data before any repair. It protects you in the rare event of an issue and is good practice in general.

We only access what’s necessary to perform the repair (e.g. testing the device). We do not browse your photos, messages, or personal files. Your privacy is respected at all times.